Shipping policy
Shipping Policy
Last Updated: [Date]
At Unequal Fashions, we strive to deliver your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions regarding shipping, delivery, and order tracking. Please review this policy before placing your order.
1. Shipping Destinations
We currently ship to the following regions:
- Domestic Shipping: All over India.
- International Shipping: Select countries (please check availability at checkout).
2. Processing Time
- Order Processing: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving payment confirmation.
- Order Cut-Off Time: Orders placed after 2:00 PM IST will be processed the next business day.
- Delays: Please note that processing times may be extended during high-demand periods, such as sales or holidays.
3. Shipping Methods & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (Domestic) | 3-7 business days | Free for orders above ₹500; ₹50 for orders below ₹500 |
| Express Shipping (Domestic) | 1-3 business days | ₹150 flat rate |
| International Shipping | 7-14 business days | Calculated at checkout |
- Delivery times are estimates and may vary due to factors beyond our control, such as customs clearance or courier delays.
- Tracking Information: Once your order is shipped, you will receive a tracking number via email to monitor your shipment.
4. Shipping Charges
- Free Shipping: We offer free standard shipping on all domestic orders over ₹500.
- International Shipping Fees: Charges are based on the destination country and will be calculated at checkout. Customers are responsible for any customs duties, taxes, or fees that may apply.
5. Order Tracking
You can track your order using the tracking link provided in your shipping confirmation email. Please allow up to 24 hours for tracking information to become available after receiving your tracking number.
6. Lost or Damaged Shipments
We are committed to ensuring your order arrives safely:
- Lost Packages: If your package is marked as delivered but you have not received it, please contact us within 7 days for assistance.
- Damaged Items: If your items arrive damaged, please email us at [support@unequalfashions.com] within 48 hours of delivery with photos of the damage.
7. Order Modifications and Cancellations
- Order Changes: If you need to modify your shipping address or order details, please contact us at [support@unequalfashions.com] within 12 hours of placing your order.
- Cancellations: Orders can be canceled within 24 hours of purchase. Once shipped, orders cannot be canceled.
8. Undeliverable Packages
If a package is returned to us due to an incorrect address provided by you, refusal to pay customs duties, or failure to pick up the package, we will issue a refund minus any shipping costs.
9. Contact Us
If you have any questions about our Shipping Policy or need help with your order, please contact us:
Unequal Fashions
Email: [support@unequalfashions.com]
Phone: [+91 XXXXXXXXXX]
